Shipping Policy

Shipping Policy

Last Updated: October 28, 2026

At Snuzzle, we believe shopping for your furry friend should be simple, convenient, and affordable. That's why we're proud to offer FREE shipping on every order, with no hidden shipping fees.

1. Free Shipping on All Orders

We offer 100% FREE standard shipping on all orders placed through our online store.

  • No minimum purchase required.

  • No additional standard shipping charges.

  • No hidden shipping fees.

The shipping cost is always $0.00.

2. Estimated Delivery Times

Our estimated delivery timeframe is 5–12 business days.

Business days generally exclude weekends and public holidays.

Please note that delivery times are estimates and may vary depending on your location, carrier operations, weather conditions, and other circumstances beyond our control.

3. Order Processing

Once your order has been placed, our team will begin preparing it for shipment.

Processing times may vary depending on order volume and product availability.

Once your order ships, you may receive a shipping confirmation email with tracking information, where available.

4. Order Tracking

If tracking information is available for your shipment, it will be provided through your shipping confirmation email.

Please allow time for tracking updates to appear after your package has been dispatched.

If you need assistance locating your order, contact snuzzletoday@gmail.com.

5. Shipping Delays

While we strive to deliver orders within the estimated timeframe, occasional delays may occur due to:

  • High shipping volumes.

  • Carrier disruptions.

  • Severe weather conditions.

  • Holidays.

  • Customs or logistical delays.

We appreciate your patience and understanding if an unexpected delay occurs.

6. Incorrect Shipping Information

Customers are responsible for providing accurate and complete shipping information during checkout.

Please double-check your shipping address before placing an order.

If you notice an error, contact us as soon as possible at snuzzletoday@gmail.com. We cannot guarantee that address changes can be made after an order has been processed or shipped.

7. Lost or Missing Packages

If your order has not arrived within the expected delivery timeframe, please contact our customer support team.

Include your order number and a brief description of the issue so we can help investigate the shipment.

We will review the available tracking and delivery information and assist with an appropriate resolution.

8. Contact Information

For shipping questions or order assistance, please contact:

Snuzzle Customer Support

Email: snuzzletoday@gmail.com

Website: https://snuzzle1.myshopify.com/


Free Shipping. Simple Shopping. Happier Dogs.

Thank you for choosing Snuzzle!